Frequently Asked Questions
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Are there any photos in the courses? (text-first)
No. Our approach is strictly text-first for focus and accessibility. When we need a visual idea, we describe it precisely in words and structured tables.
Do you provide certificates?
Yes. After completing specific capstone assessments, you will receive a digital certificate (PDF) with a verification ID.
Can I learn IFRA compliance?
Absolutely. We include IFRA-aligned safety modules with practical dosage examples, plus a workflow for documenting restrictions and allergens for each formula iteration.
Refund policy
You can request a refund within 14 days if less than 20% of content has been consumed. If you’re unsure, try the first lessons and decide early.
Payment methods
We support major cards and secure processors. Prices are listed in USD. If your bank uses 3‑D Secure, you may be asked to approve the charge.
How long do I have access to the materials?
Access is self-paced. Most cohorts include 12 months of access from purchase date; if a plan differs, it’s stated at checkout and inside your account.
Is this suitable for beginners with no chemistry background?
Yes. We teach only the chemistry you need for safe, consistent formulation: solubility, volatility, dilution math, stability checks, and documentation habits.
Can I switch between light and dark theme?
Yes. Use the theme switcher in the site header. Your choice is stored locally and applied on the next visit.
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If your question isn’t listed, open the contact modal from the header or email support. Typical response time: 00:00.